CHANGE, WITHDRAWAL AND REFUND POLICY
A $25 non-refundable processing fee applies for each change (individual course) made to a registration. Students wishing to withdraw from a class or workshop should send written notification via email to [email protected] two weeks (14 days) prior to the start of a class or workshop. Students withdrawing two weeks or more in advance of a class or workshop will receive a refund minus 10%. Students withdrawing less than two weeks in advance will not receive a refund.
REGISTRATION
Registration is accepted online, by phone, mail, or in person. Registration must be made in advance. Enrollment will not be guaranteed until full payment is received.
BEHAVIORAL POLICY
Please be advised that in cases of non-compliant behaviors, the Museum reserves the right to remove a student from class.
CREDIT CARD/CHECK POLICY
A $25 fee will be charged for rejected credit cards and returned checks.
ABSENCES/CANCELLATIONS
Students missing classes/workshops by their own decision for any reason, including illness, or withdrawing after classes begin will not receive a refund, credit, or make-up day. Cancellations made less than two weeks before the start of a class or workshop will not receive a refund or credit. If HAM cancels a class, a full refund or credit will be given.
NO NEWS IS GOOD NEWS
HAM makes calls to students only in the case of a class cancellation. Students should assume their class is running unless they are informed otherwise.
WEATHER
In the event of stormy weather, please call the Museum to determine whether a class has been cancelled.
INSTRUCTOR SUBSTITUTIONS
HAM reserves the right to substitute instructors of an equal caliber for any class or workshop.
SIGN OUT
All children must be signed out of the Museum at the end of class. Children must have written and signed consent by a parent/guardian in order to self-dismiss.